{"id":96673,"date":"2015-05-28T16:24:09","date_gmt":"2015-05-28T14:24:09","guid":{"rendered":"https:\/\/www.oeh.ac.at\/helpline\/"},"modified":"2026-03-04T09:39:40","modified_gmt":"2026-03-04T08:39:40","slug":"helpline","status":"publish","type":"page","link":"https:\/\/www.oeh.ac.at\/en\/helpline\/","title":{"rendered":"Helpline"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"96673\" class=\"elementor elementor-96673 elementor-6276\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49b8168 e-flex e-con-boxed e-con e-parent\" data-id=\"49b8168\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1d95aa8 e-con-full e-flex e-con e-child\" data-id=\"1d95aa8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27a688e elementor-widget elementor-widget-heading\" data-id=\"27a688e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The \u00d6H's Psychotherapy Offer<br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf2d8c7 e-flex e-con-boxed e-con e-child\" data-id=\"cf2d8c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd16b8 elementor-widget elementor-widget-text-editor\" data-id=\"4cd16b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In a nutshell:<\/p><ul><li aria-level=\"1\"><p><strong>Free psychotherapy consultation <br \/><\/strong><\/p><\/li><li aria-level=\"1\"><p>Access to <strong>affordable psychotherapy<\/strong><\/p><\/li><li aria-level=\"1\"><p>Initial consultation within 2 weeks<\/p><\/li><li aria-level=\"1\"><p>Consulation in Person in <strong>Graz, Innsbruck, Klagenfurt, Linz, Salzburg and Vienna,<\/strong> as well as at the <strong>FH Dornbirn <\/strong>and the <strong>University of Applied Arts <\/strong>in Vienna.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3898be elementor-widget elementor-widget-heading\" data-id=\"c3898be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">You are not doing well and are struggling at university?\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b0b620 elementor-widget elementor-widget-text-editor\" data-id=\"2b0b620\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The \u00d6H Helpline is avaible for free from Monday &#8211; Friday from 9am &#8211; 6pm at <strong><a href=\"tel:+4315853333\">+43\/1\/585 33 33<\/a><\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-605efcd elementor-widget elementor-widget-heading\" data-id=\"605efcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What is the \u00d6H Helpline? \n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3572976 elementor-widget elementor-widget-text-editor\" data-id=\"3572976\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The \u00d6H Helpline is there for you if you are struggling and need psychological help. It offers fast access to affordable psychotherapy, as well as access to further support. It is a cooperation between the Austrian Student\u2019s Union (\u00d6H) and the Association for Psychotherapy. The \u00d6H Helpline is available online or by telephone throughout Austria.<\/p><p>In-person consultations available in Vienna, Graz, Linz, Klagenfurt, Salzburg and Innsbruck.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd33503 elementor-widget elementor-widget-heading\" data-id=\"fd33503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Make an appointment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d858ab elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"0d858ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- COMPLETE DROP-IN REPLACEMENT (HTML + JS) -->\r\n<div id=\"helpline-root\"><\/div>\r\n\r\n<script>\r\n  $ = jQuery;\r\n\r\n  \/\/ --- helper: read cookie ---\r\n  function getCookie(name) {\r\n    const m = document.cookie.match(\r\n      new RegExp('(?:^|; )' + name.replace(\/([$?*|{}\\\\]\\\\^])\/g, '\\\\$1') + '=([^;]*)')\r\n    );\r\n    return m ? decodeURIComponent(m[1]) : null;\r\n  }\r\n\r\n  $(document).ready(function () {\r\n    const lang = (getCookie(\"wp-wpml_current_language\") === \"en\") ? \"en\" : \"de\";\r\n\r\n    const i18n = {\r\n      de: {\r\n        dpHtml:\r\n          'Ich akzeptiere die <a href=\"https:\/\/www.bereitschaftsdienst.at\/datenschutzerklaerung\/\">Datenschutzerkl\u00e4rung des Vereines f\u00fcr Psychothereapie<\/a>.<br>' +\r\n          'Die Terminvereinbarung erfolgt \u00fcber den Service <a href=\"eTermin.net\">eTermin.net<\/a>',\r\n        selectState: \"Bundesland w\u00e4hlen\",\r\n        selectHei: \"Hochschule w\u00e4hlen\",\r\n        face2face: \"pers\u00f6nlich\",\r\n        phone: \"telefonisch\",\r\n        next: \"weiter\",\r\n        addressPrefix: \"Adresse f\u00fcr die pers\u00f6nliche Beratung : \"\r\n      },\r\n      en: {\r\n        dpHtml:\r\n          'I accept the <a href=\"https:\/\/www.bereitschaftsdienst.at\/datenschutzerklaerung\/\">privacy policy of the Association for Psychotherapy<\/a> (in german).<br>' +\r\n          'Appointment scheduling is handled through the service <a href=\"eTermin.net\">eTermin.net<\/a>',\r\n        selectState: \"select state\",\r\n        selectHei: \"select institution\",\r\n        face2face: \"face-to-face\",\r\n        phone: \"by phone\",\r\n        next: \"next\",\r\n        addressPrefix: \"Address for face-to-face counselling: \"\r\n      }\r\n    };\r\n\r\n    \/\/ --- DATA (state -> array of entries) ---\r\n    const austrianStates = {\r\n      \"Burgenland\": [\r\n        {\r\n          id: \"bg-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"B\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd\/serviceid\/383701?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd\/serviceid\/383702?noinitscroll=1\",\r\n          address: \"Nibelungengasse 11\/3. Stock\/T\u00fcr 15 1010 Wien\"\r\n        }\r\n      ],\r\n      \"K\u00e4rnten\": [\r\n        {\r\n          id: \"k-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"K\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd-kaernten\/serviceid\/456796?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd-kaernten\/serviceid\/456797?noinitscroll=1\",\r\n          address: \"Herrengasse 10 9020 Klagenfurt am W\u00f6rthersee\"\r\n        }\r\n      ],\r\n      \"Nieder\u00f6sterreich\": [\r\n        {\r\n          id: \"noe-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"N\u00d6\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd\/serviceid\/383701?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd\/serviceid\/383702?noinitscroll=1\",\r\n          address: \"Nibelungengasse 11\/3. Stock\/T\u00fcr 15 1010 Wien\"\r\n        }\r\n      ],\r\n      \"Ober\u00f6sterreich\": [\r\n        {\r\n          id: \"ooe-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"O\u00d6\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd-ooe\/serviceid\/456385?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd-ooe\/serviceid\/456387?noinitscroll=1\",\r\n          address: 'Bockgasse 3 (bei \"Gedankenkontor\") 4020 Linz'\r\n        },\r\n        {\r\n          id: \"ooe-jku\",\r\n          label: { de: \"Johannes Kepler Uni Linz (JKU)\", en: \"Johannes Kepler University Linz (JKU)\" },\r\n          short: \"JKU\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd-ooe\/serviceid\/592484?noinitscroll=1\",\r\n          phone: \"https:\/\/www.eTermin.net\/ptbd-ooe\/serviceid\/592485?noinitscroll=1\",\r\n          address: \"Beratungsgespr\u00e4che f\u00fcr Studierende der Johannes-Kepler-Uni (JKU) finden direkt am Uni-Campus statt.\"\r\n        }\r\n      ],\r\n      \"Salzburg\": [\r\n        {\r\n          id: \"s-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"S\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd-salzburg\/serviceid\/456509?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd-salzburg\/serviceid\/456510?noinitscroll=1\",\r\n          address: \"Berg Stra\u00dfe 22 5020 Salzburg\"\r\n        }\r\n      ],\r\n      \"Steiermark\": [\r\n        {\r\n          id: \"stmk-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"ST\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd-stmk\/serviceid\/455276?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd-stmk\/serviceid\/455277?noinitscroll=1\",\r\n          address: \"Klosterwiesgasse 33\/1. Stock\/T\u00fcr 3 8010 Graz\"\r\n        },\r\n        {\r\n          id: \"stmk-kug\",\r\n          label: { de: \"Kunstuniversit\u00e4t Graz (KUG)\", en: \"University of Music and Performing Arts Graz (KUG)\" },\r\n          short: \"KUG\",\r\n          face2face: \"https:\/\/www.eTermin.net\/kug\/serviceid\/586113?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/kug\/serviceid\/586113?noinitscroll=1\",\r\n          address: \"Reiterkaserne, Leonhardstra\u00dfe 82-84: 2. Obergeschoss, Zimmer 262\"\r\n        }\r\n      ],\r\n      \"Tirol\": [\r\n        {\r\n          id: \"t-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"T\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd-tirol\/serviceid\/455774?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd-tirol\/serviceid\/455775?noinitscroll=1\",\r\n          address: \"Maximilianstra\u00dfe 2\/3. Stock\/Raum 358 6020 Innsbruck\"\r\n        }\r\n      ],\r\n      \"Vorarlberg\": [\r\n        {\r\n          id: \"vbg-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"V\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd-vbg\/serviceid\/547776?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/sekretariat-vbg\/serviceid\/547777?noinitscroll=1\",\r\n          address: \"FH Vorarlberg: Hochschulstr. 1 (Trakt V, 7. Stock, Raum V708) 6850 Dornbirn\"\r\n        }\r\n      ],\r\n      \"Wien\": [\r\n        {\r\n          id: \"w-default\",\r\n          label: { de: \"Allgemein\", en: \"General\" },\r\n          short: \"W\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd\/serviceid\/383701?noinitscroll=1\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd\/serviceid\/383702?noinitscroll=1\",\r\n          address: \"Nibelungengasse 11\/3. Stock\/T\u00fcr 15 1010 Wien\"\r\n        },\r\n        {\r\n          id: \"w-angewandte\",\r\n          label: { de: \"Studierende der Angewandten\", en: \"University of Applied Arts students\" },\r\n          short: \"A\",\r\n          face2face: \"https:\/\/www.eTermin.net\/angewandte\/serviceid\/557293?noinitscroll=1\",\r\n          phone: \"https:\/\/www.eTermin.net\/angewandte\/serviceid\/557294?noinitscroll=1\",\r\n          address: \"Haus der Kunst und Wissenschaft, Georg-Coch-Platz 2, 1010 Wien ngang Dominikanerbastei erreichbar, im Raum GCP-023 im Hochparterre (nach der Dreht\u00fcr die Stiegen hinauf, gleich links)\"\r\n        },\r\n         {\r\n          id: \"w-tu-wien\",\r\n          label: { de: \"Studierende der TU Wien\", en: \"TU Wien students\" },\r\n          short: \"TU\",\r\n          face2face: \"https:\/\/www.etermin.net\/ptbd?calendarid=221207\",\r\n          phone: \"https:\/\/www.etermin.net\/ptbd?calendarid=221207\",\r\n          address: \"\"\r\n        }\r\n      ]\r\n    };\r\n\r\n    \/\/ --- render HTML in chosen language ---\r\n    $(\"#helpline-root\").html(`\r\n      <div id=\"helpline-content\">\r\n        <input style=\"width: 20px; height: 20px; margin-right: 8px;\" type=\"checkbox\" id=\"data-protection\">\r\n        <label for=\"data-protection\" id=\"dp-label\">${i18n[lang].dpHtml}<\/label>\r\n      <\/div>\r\n\r\n      <label for=\"state-select\"><\/label>\r\n      <select disabled id=\"state-select\">\r\n        <option value=\"\">${i18n[lang].selectState}<\/option>\r\n      <\/select>\r\n\r\n      <label for=\"hei-select\"><\/label>\r\n      <select disabled id=\"hei-select\" style=\"display:none;\">\r\n        <option value=\"\">${i18n[lang].selectHei}<\/option>\r\n      <\/select>\r\n\r\n      <div>\r\n        <input type=\"radio\" style=\"width: 20px; height: 20px; margin-top: 8px; margin-right: 8px;\"\r\n               id=\"face2face\" name=\"contact-method\" value=\"face2face\" disabled>\r\n        <label for=\"face2face\" id=\"lbl-face2face\">${i18n[lang].face2face}<\/label>\r\n      <\/div>\r\n\r\n      <div>\r\n        <input style=\"width: 20px; height: 20px; margin-top: 8px; margin-right: 8px;\"\r\n               type=\"radio\" id=\"phone\" name=\"contact-method\" value=\"phone\" disabled>\r\n        <label for=\"phone\" id=\"lbl-phone\">${i18n[lang].phone}<\/label>\r\n      <\/div>\r\n\r\n      <div id=\"address-container\"><\/div>\r\n      <br>\r\n\r\n      <div class=\"elementor-button-wrapper\">\r\n        <span class=\"elementor-button elementor-button-link elementor-size-sm\" target=\"_blank\" href=\"\" id=\"helpline-link\">\r\n          <span class=\"elementor-button-content-wrapper\">\r\n            <span class=\"elementor-button-text\" id=\"lbl-next\">${i18n[lang].next}<\/span>\r\n          <\/span>\r\n        <\/span>\r\n      <\/div>\r\n\r\n      <div id=\"myModal\" class=\"modal\">\r\n        <div class=\"modal-content\">\r\n          <span class=\"close\">&times;<\/span>\r\n          <iframe id=\"modalIframe\" src=\"\" style=\"width:100%; height:80vh;\"><\/iframe>\r\n        <\/div>\r\n      <\/div>\r\n    `);\r\n\r\n    \/\/ --- state ---\r\n    let selectedEntry = null;\r\n\r\n    \/\/ Clears downstream UI (modal\/link\/address + unchecks radios), BUT DOES NOT disable radios.\r\n    function clearDownstreamUI() {\r\n      $('input[type=radio][name=contact-method]').prop('checked', false);\r\n      $('#address-container').empty();\r\n      $('#modalIframe').attr(\"src\", \"\");\r\n      $(\"#helpline-link\").attr(\"href\", \"\");\r\n      $(\"#helpline-link\").css(\"background-color\", \"grey\");\r\n    }\r\n\r\n    function setRadiosEnabled(enabled) {\r\n      $('input[type=radio][name=contact-method]').prop('disabled', !enabled);\r\n      if (!enabled) {\r\n        $('input[type=radio][name=contact-method]').prop('checked', false);\r\n      }\r\n    }\r\n\r\n    function updateRadiosAvailability() {\r\n      \/\/ enable only if we have a concrete entry (state + optional HEI chosen)\r\n      setRadiosEnabled(!!selectedEntry);\r\n    }\r\n\r\n    function setEntryById(entryId) {\r\n      const stateName = $('#state-select').val();\r\n      const entries = austrianStates[stateName] || [];\r\n      selectedEntry = entries.find(e => e.id === entryId) || null;\r\n      clearDownstreamUI();\r\n      updateRadiosAvailability();\r\n    }\r\n\r\n    \/\/ Populate state select (value = state name)\r\n    Object.keys(austrianStates).forEach((stateName) => {\r\n      $('#state-select').append($('<option>', { value: stateName, text: stateName }));\r\n    });\r\n\r\n    \/\/ Initial: radios disabled\r\n    setRadiosEnabled(false);\r\n\r\n    \/\/ Data protection checkbox\r\n    $('#data-protection').change(function () {\r\n      const isChecked = $(this).is(':checked');\r\n\r\n      $('#state-select').prop('disabled', !isChecked).val(\"\");\r\n\r\n      $('#hei-select')\r\n        .prop('disabled', true)\r\n        .val(\"\")\r\n        .hide()\r\n        .empty()\r\n        .append($('<option>', { value: \"\", text: i18n[lang].selectHei }));\r\n\r\n      selectedEntry = null;\r\n      clearDownstreamUI();\r\n      setRadiosEnabled(false);\r\n    });\r\n\r\n    \/\/ Bundesland changed\r\n    $('#state-select').change(function () {\r\n      const stateName = $(this).val();\r\n      const entries = austrianStates[stateName] || [];\r\n\r\n      selectedEntry = null;\r\n      clearDownstreamUI();\r\n\r\n      const $hei = $('#hei-select');\r\n      $hei.empty().append($('<option>', { value: \"\", text: i18n[lang].selectHei }));\r\n\r\n      if (!stateName) {\r\n        $hei.prop('disabled', true).hide();\r\n        setRadiosEnabled(false);\r\n        return;\r\n      }\r\n\r\n      if (entries.length <= 1) {\r\n        $hei.prop('disabled', true).hide();\r\n        selectedEntry = entries[0] || null;\r\n        updateRadiosAvailability();\r\n        return;\r\n      }\r\n\r\n      entries.forEach(e => {\r\n        const txt = (e.label && (e.label[lang] || e.label.de || e.label.en)) || e.short || e.id;\r\n        $hei.append($('<option>', { value: e.id, text: txt }));\r\n      });\r\n\r\n      $hei.prop('disabled', false).show().val(\"\");\r\n      setRadiosEnabled(false); \/\/ must choose institution first\r\n    });\r\n\r\n    \/\/ Hochschule changed\r\n    $('#hei-select').change(function () {\r\n      const entryId = $(this).val();\r\n      selectedEntry = null;\r\n      clearDownstreamUI();\r\n\r\n      if (!entryId) {\r\n        setRadiosEnabled(false);\r\n        return;\r\n      }\r\n      setEntryById(entryId);\r\n    });\r\n\r\n    \/\/ Contact method changed\r\n    $('input[type=radio][name=contact-method]').change(function () {\r\n      if (!selectedEntry) return;\r\n\r\n      const selectedMethod = $(this).val();\r\n      const url = selectedEntry[selectedMethod];\r\n\r\n      $('#modalIframe').attr(\"src\", url);\r\n\r\n      if (selectedMethod === 'face2face' && selectedEntry.address) {\r\n        $('#address-container').text(i18n[lang].addressPrefix + selectedEntry.address);\r\n      } else {\r\n        $('#address-container').empty();\r\n      }\r\n\r\n      $(\"#helpline-link\").css(\"background-color\", \"#18197c\");\r\n\r\n      \/\/ modal\r\n      var modal = document.getElementById(\"myModal\");\r\n      var btn = document.getElementById(\"helpline-link\");\r\n      var span = document.getElementsByClassName(\"close\")[0];\r\n\r\n      btn.onclick = function() { modal.style.display = \"block\"; };\r\n      span.onclick = function() { modal.style.display = \"none\"; };\r\n      window.onclick = function(event) {\r\n        if (event.target == modal) modal.style.display = \"none\";\r\n      };\r\n    });\r\n\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fef83e elementor-widget elementor-widget-spacer\" data-id=\"2fef83e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44f5d7c elementor-widget elementor-widget-heading\" data-id=\"44f5d7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">How does the \u00d6H Helpline work? <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a39aae4 e-flex e-con-boxed e-con e-child\" data-id=\"a39aae4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35b6f00 elementor-widget elementor-widget-text-editor\" data-id=\"35b6f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Making an appointment<\/strong><\/h4>\n<p>The \u00d6H Helpline is avaible by telephone for free from Monday-Friday from 9am &#8211; 6pm at <strong><a href=\"tel:+4315853333\">+43\/1\/585 33 33<\/a><\/strong>. Experts from the Association for Psychotherapy can answer your questions and help you make an appointment for an initial consultation.&nbsp;Alternatively, you can also make your appointment for the initial consultation online.&nbsp;<\/p><p><span style=\"letter-spacing: 1.2px;\">The initial consultation can take place either by telephone, online or in-person in Vienna, Graz, Salzburg, Linz, Klagenfurt or Innsbruck.<\/span><\/p>\n<h4><strong>Free initial consultation<\/strong><\/h4>\n<p>During the initial consultation we can talk about your situation, your needs or any questions you might have. We will take our time to listen to you. You can receive a first look into what therapy can be.&nbsp;<\/p>\n<p>All costs for the initial consultation and any further one\u2019s are covered by the \u00d6H.&nbsp;<\/p>\n<p><b>The first step<\/b><\/p>\n<p>After a short wait of 1-2 weeks your first session with a psychotherapist can take place. The \u00d6H Helpline can provide you with a therapist that suits your needs and is situated close to you. There are also available therapy-spots outside of cities with clinics.&nbsp;<\/p>\n<p>In the first therapy session, the therapist and the patient can get to know each other. You talk about what you are struggling with, and the aim and structure of your therapy. Your well-being is particularly important, as is the feeling that you can speak freely. At the first session, you also discuss the frequency of the following meetings, the payment process and the cancellation policy.<\/p>\n<p>It can make sense to talk to multiple therapists, since successful therapy is built on mutual trust and a positive relationship. The \u00d6H Helpline can help you with this as well.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fb9f91 elementor-widget elementor-widget-text-editor\" data-id=\"7fb9f91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Anonymous telephone counseling by trained personnel of the association for psychotherapy<\/h4><p>The \u00d6H-Helpline is supervised by specially trained employees of the Association for Psychotherapy and is thus intended to provide a first anonymous point of contact. Following telephone counseling, various options for further counseling and\/or psychological support are available, adapted to the specific situation.<\/p><h4>Pilot Project Peer Group Therapy<\/h4><p>For many less serious problems, students are already helped by having a space where they can exchange experiences with others. In order to enable and promote this direct help by students for students, free group therapy by peers is offered in cooperation with the Psychology programme student representatives at the University of Vienna. Students who have participated in group therapy can also subsequently train as peers themselves and work on the project. For the time being, peer group therapy is a pilot project in Vienna, which is to be extended to the whole of Austria if the students&#8217; feedback is positive.<\/p><p><strong>Psychological Student Counseling<\/strong><\/p><p>In addition, there is also the possibility to get support from the <a href=\"https:\/\/www.studierendenberatung.at\/en\/\">Psychological Student Counseling Service<\/a>. This primarily provides guidance and decision-making support, assistance in dealing with problems and working out solutions through clinical psychological counseling, treatment and psychotherapy. They can also help find a fitting and affordable private psychotherapy spot. <\/p><p>The Psychological Student Counseling in Vienna offers, for instance, different groups on: test anxiety, learning to learn, study programme choice, bachelor- and seminar theses, and diploma students.<\/p><h4>Consultation at the social department of the \u00d6H-Bundesvertretung<\/h4><p>If you struggle with financial difficulties you can contact the <a href=\"https:\/\/www.oeh.ac.at\/en\/counseling\/social-counseling\/\">Department of Social Affairs of the \u00d6H<\/a> for free consultation. Experts offer consultation regarding, for instance, financial aid, study-delays due to psychological illness, etc.\u00a0<\/p><h4>\u00d6H Psychotherapy-Fund<\/h4><p>The \u00d6H offers you a free initial psychotherapy consultation and access to an affordable therapist through the \u00d6H Helpline. However, as psychotherapy can still present signifact costs, we have implemented a Psychotherapy Fund within the \u00d6H Social Fund. More information can be found <a href=\"https:\/\/www.oeh.ac.at\/en\/service\/funding-pots\/social-fund\/\">here<\/a>.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48a80fc e-con-full e-flex e-con e-child\" data-id=\"48a80fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b11d84 elementor-widget elementor-widget-text-editor\" data-id=\"4b11d84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Adresses:<\/h4><div><strong>Vienna<\/strong>: Nibelungengasse 11\/15, 1010 Wien\u00a0<br \/><strong>Graz<\/strong>: Klosterwiesgasse 33\/1. Stock\/ T\u00fcr 3, 8010 Graz<br \/><strong>Salzburg<\/strong>: Berg Stra\u00dfe 22, 5020 Salzburg<br \/><strong>Linz<\/strong>: Bockgasse 3, 4020 Linz<br \/><strong>Klagenfurt<\/strong>: Herrengasse 10, 9020 Klagenfurt am W\u00f6rthersee<br \/><strong>Innsbruck<\/strong>: Maximilianstra\u00dfe 2\/3. Stock\/Raum 358, 6020 Innsbruck<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The \u00d6H&#8217;s Psychotherapy Offer In a nutshell: Free psychotherapy consultation Access to affordable psychotherapy Initial consultation within 2 weeks Consulation in Person in Graz,&#8230;<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-96673","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Helpline - \u00d6sterreichische Hochsch\u00fcler_innenschaft (\u00d6H)<\/title>\n<meta name=\"description\" content=\"Helpline - Your direct link to support and advice. 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