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INSURANCE POLICY OF THE AUSTRIAN STUDENT’S UNION (ÖH)

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Did you destroy a very expensive measuring instrument at the laboratory? Did you run into a glass door at the university building and broke it? Did you ruin a computer in one of the IT-rooms by acci-dent? Or broke a leg during an USI course session?
No need to worry - or at least not about the financial repercussions! 70 Cent of your students union fee go towards paying a personal accident and general liability insurance which is provided for by the “Generali Versicherungs AG” and covers almost all eventualities.


HARD FACTS

  • Every member of the ÖH is automatically covered by an accident and liability insurance.
  • No deductibles have to be paid.
  • Policy number: for the accident insurance: 000 1809 6819; for the liability insurance: 000 1810 4297
  • The maximum sum insured for the liability insurance is 1 million €, for damages to a third party property or personal injury. The maximum sum insured for the accident insurance is 7.500€ for costs resulting from accidents, 50.000€ for permanent invalidity and 15.000€ in the event of an accidental death.
  • If a student has an accident and has been hospitalized for longer than three weeks, half of the university fees may be reimbursed.
  • The ÖH can issue a confirmation of the insurance coverage.
  • Please send your damage report with the completed damage claim form to: oeh-versicherung.at@generali.com
  • You can find the insurance policy below!
    -** PLEASE NOTE:** This policy does not cover nor substitute health insurance!


GENERALI INFORMATION HOTLINE, EMAIL ADDRESS AND CUSTOMER SERVICE:

  • To contact the information hotline by the insurance company Generali either call 0800/204 4400 if you call from Austria, or +43/1/204 4400 calling from abroad.
  • Please send your damage report with the completed damage claim form to oeh-versicherung.at@generali.com
  • To receive a confirmation of the insurance, please send a confirmation of registration from your higher academic institution to studierendenversicherung@oeh.ac.at
  • For general questions and further information contact the economic office of the ÖH at: wiref@oeh.ac.at


AM I INSURED?

As a member of the ÖH you’re insurance is activated with the payment of the students union fee and lasts for the entirety of the semester. If, for whatever reason, you didn’t pay the fee for the current semester, the insurance will end with the grace period of the previous semester (for summer semes-ter the period ends with 30. November, for winter semester with 30. April). As a rule of thumb, you’re insured as long as your student ID is valid.

PLEASE NOTE: The ÖH is the policy holder as a contractual party to “Generali Versicherung AG”, but you are the insured party.
Therefore, it is your personal responsibility to take care of your insurance claim. The ÖH works as an intermediary and ensures a swift and smooth processing progress, but the damage claim form must be submitted personally.

INFORMATION CONCERNING THE EXTENSION OF THE GRACE PERIOD TO 30.06.2020: The insurance coverage for students who where enrolled during the winter semester 2019/ 20 will be valid until the end of the grace period on the 30.06.2020.

INSURANCE COVERAGE FOR STUDENTS AT UNIVERSITIES FOR APPLIED SCIENCE (FH) AND PRIVATE INSTITUTIONS

Since summer 2008, the collected student body of the universities of applied sciences (FHs) be-came a part of the ÖH. All insurance claims that took place after the unification are covered by this policy. The same applies to claims from students of private universities, which joined the ÖH in win-ter semester 2014.

CONFIRMATION OF INSURANCE

For some excursions, clinical traineeships or students exchange programs you need a confirmation of having a valid accident and general liability insurance. This confirmation can be issued by the ÖH in either German or English. To receive your confirmation, please send a mail to studierendenversicherung@oeh.ac.at, containing the following information:

  • Name and surname
  • Address
  • Matriculation number or personal identification number (FH)
  • Confirmation of registration from your academic institution


DOES THE INSURANCE POLICY COVER MY DAMAGE?

In general, all accidents and damages that took place during your activities as a student will be cov-ered by this policy. In regard to location, all accidents will be covered that either took place on uni-versity grounds or at dormitories that are sponsored by the ÖH or similar federal programs. Also included are accidents and damages that occurred during events that are directly related to your studies such as USI classes, excursions, events by the ÖH, internships, clinical traineeship or vol-untary traineeships.
The policy additionally applies to the way to and from the above mentioned locations or activities. If the intent of leaving one of those places is to satisfy basic needs (e.g.: to get something to eat), the way to and from these locations to the supermarket (or similar) also falls under the protection of the policy.
The insurance remains valid during an exchange semester and the policy applies in most countries around the globe. You can find further information in the insurance policy below.

PLEASE NOTE: The general liability and accident insurance DOES NOT APPLY in Australia, Can-ada or the USA.


DAMAGE CLAIM

If you want to claim your insurance, the first thing you need to do is to report the damage by filling out the damage claim form. Afterwards send the completed form with a confirmation of registration from your current higher academic institution to oeh-versicherung.at@generali.com. To accelerate the process, we recommend that you attach copies of all relevant documents and/or evidence that you are able to provide. Please note that you should always keep copies of the sub-mitted files, as they might be needed again later on.

SETTLEMENT OF DAMAGES

With the reception of the damage claim, the insurer is responsible for all further proceedings and will keep you informed. To facilitate processing, a reversed burden of proof applies. This means, that the insurer - not the insured - has to proof that the claimed damage is not covered by the insurance poli-cy. If the insurer is unable to do so the damage must be reimbursed. The aim of this agreement is to make it easier for students to lay claim to their insurance.
This agreement only applies if you supply the insurer with all relevant documents and information in a timely manner (within four weeks, except in special circumstances), otherwise it will expire. You can find more detailed information in the contract terms below

COMPENSATION/REJECTION

Following the processing of your claim, you will either receive a compensation or a dismissal. To make sure that any refusal of reimbursement is justified, a special clause was inserted to the insur-ance policy by the ÖH. The clause states, that if a student believes that the dismissal of his claim was unjustified, he/ she can contact the ÖH to initiate a re-evaluation. The ÖH will then discuss your case with the responsible project team of the insurer, making sure that any dismissal was justi-fied. If you need our support write a mail to: wiref@oeh.ac.at. Of course, the ÖH will treat the data provided as confidential.
If you have specific questions about the processing of your claim, please contact the mail address noted on the initial information or payment information that the insurer should have provided.

PLEASE NOTE: Unfortunately, this insurance policy does not cover all eventualities. Because of that, the ÖH is negotiating with the insurer about including possible further insurance products (such as: foreign health insurance, musical instrument insurance, insurance for hospital interns, etc.). As soon as we are able to reach further agreements the details will be published here.

GET YOUR INSURANCE ONLINE

You can purchase a household insurance which includes a personal liability insurance from the GENERALI Insurance Company online, here.

FOR FURTHER INSURANCE PRODUCTS THAT ARE NOT COVERED BY THE ÖH INSURANCE POLICY, PLEASE CONTACT THE GENERALI CUSTOMER SERVICE.

If you are interested in other insurance products the GENERALI customer service can put you in touch with a partner at your current location.



Vienna
Adress: Kratochwiljestraße 4, 1220 Wien
Contact: +43 1 51590 0 or office.wien.at@generali.com


Lower Austria
Adress: Dr.-Karl-Renner-Promenade 37-41, 3100 St. Pölten
Contact +43 2742 315 0 or office.noe.at@generali.com


Upper Austria
Adress: Adalbert-Stifter-Platz 2, 4020 Linz
Contact: +43 732 7636 0 or office.ooe.at@generali.com


Salzburg
Adress: Markus-Sittikus-Straße 12, 5020 Salzburg
Contact: +43 662 8680 0 or office.sbg.at@generali.com


Tyrol
Adress: Maria-Theresien-Straße 51-53, 6020 Innsbruck
Contact: +43 512 5926 0 or office.tirol.at@generali.com


Vorarlberg
Adress: Quellenstraße 1, 6900 Bregenz
Contact: +43 5574 4941 0 or office.vlbg.at@generali.com


Burgenland
Adress: Esterhazystraße 20-22, 7000 Eisenstadt
Contact: +43 2682 63146 0 or office.bgld.at@generali.com


Styria
Adress: Conrad-von-Hötzendorf-Straße 8, 8010 Graz
Contact: +43 316 8056 0 or office.stmk.at@generali.com


Carinthia
Adress: Viktringer Ring 28, 9020 Klagenfurt
Contact: +43 463 5829 0 or office.ktn.at@generali.com

Download insurance documents